CharatopiaPrivacy Policy

Effective Date: 2025.04.30

Welcome toCharatopia! We deeply value your privacy. This Privacy Policy explains how we collect, use, store, and protect the information related to your use of this AI chat app. Please read and understand this policy carefully before using the app. By using the app, you signify your consent to all the terms of this Privacy Policy.

1. Information We Collect

1.1 Login Information

To ensure secure and convenient access to the app, we use Apple ID for login verification. During this process, we only collect the necessary information for identity authentication, such as the unique identifier associated with your Apple ID, to confirm your account ownership and prevent unauthorized access. We do not collect other sensitive information linked to your Apple ID (e.g., email address, payment details).

1.2 Chat Records

The text-based messages you send and receive within the app will be stored as your personal chat history. We do not collect any device information, including but not limited to device model, operating system version, location data, contact list, sensor data, or network activity. We also do not collect other personal information such as your name, date of birth, biometric data, financial information, or communication records.

2. How We Use Information

We use the collected information solely for the following purposes:

1. Providing Chat Services: Storing and displaying your chat history to allow you to review past conversations within the app.

2. Account Security: Using Apple ID-related information to secure your account, verify login attempts, and prevent unauthorized access or identity theft.

Important Note: Your chat content will not be used for training AI models, nor will it be utilized for commercial promotion, advertising, or any other secondary purposes.

3. Information Storage

1. We store your information in secure data centers with technical and administrative safeguards, such as access controls and encryption, to restrict access only to authorized personnel.

2. We retain information only as long as necessary to provide services or comply with legal requirements. When you delete chat records or deactivate your account, we will delete the corresponding information in accordance with our technical processes, except where retention is required by law.

4. Information Security

We take information security seriously and implement measures such as data encryption, access controls, and security audits to protect your information from unauthorized access, disclosure, or alteration. Our team receives regular training to maintain high standards of privacy and security. While we strive to protect your data, please note that no internet transmission is completely secure, and we cannot guarantee absolute security against all risks (e.g., hacking, data breaches). In the event of a security incident, we will take prompt action and notify you as required by law.

5. Information Sharing, Transfer, and Disclosure

We will not share, sell, or transfer your information to any third parties, unless required to do so by:

1. Applicable laws, regulations, or legal processes (e.g., court orders, government requests);

2. Necessity to protect the rights, property, or safety of [APP Name], our users, or the public.

In such cases, we will ensure that the receiving party maintains the confidentiality of your information and uses it only for the specified purpose.

6. Your Rights

You have the following rights regarding your information:

1. Access and Correction: You may view your chat history at any time. If you find inaccuracies, please contact us via the app’s feedback channel or customer service to request corrections.

2. Deletion: You can delete specific chat records or clear your entire chat history within the app. Upon account deactivation, we will delete information associated with your account in accordance with this policy.

3. Account Deactivation: You may request to deactivate your account through the app’s settings or by contacting our customer service. After deactivation, we will delete or anonymize your information, except where retention is required by law.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in laws, regulations, or our services. Revised versions will be posted in the app with a prominent notice of the update date. By continuing to use the app after any changes, you agree to the updated policy. If you disagree with the changes, you may stop using the app and deactivate your account.

8. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our information practices, please contact us via:

l Email:631704459@qq.com

We will respond to your inquiries as promptly as possible.

CharatopiaTeam